Shipping Information

PAN INDIA ORDERS

Edgability accepts orders all across India, considering the pincodes are serviceable. Depending upon the location, the order is delivered anywhere to the customer in 3-35 workings days after it has been dispatched from our India fulfillment centre. All order deliveries will be done on working days, excluding national and state holidays. There is a non-refundable convenience charge of Rs.100 levied on Cash on Delivery purchases upto Rs.5,000 and Rs.200 on orders above Rs.5,001 - Rs.10,000. Orders above the said amounts will be serviced only as prepaid orders.

Product Images are indicative in nature. Actual product may differ from the image. Please refer to the product specification for the product

Returns/exchange request need to be filed within 5 days of the delivery of the order. All returned items must be unused and unstained, and returned with original packaging. Shipping Charges shall be non-refundable. In case you receive a damaged/defective, Edgability should be notified within 24 hours of receipt. Images of the condition in which the order arrived should be shared, which will be subject to assessment. 

In you choose to self-ship the products, they should be dispatched within 5 days after the date of receipt. Any returned item received by us that does not meet the above mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case. Please make sure that the returned items are packed securely to prevent any loss or damage during transit. For all self-shipped returns, please use a reliable courier service.

The entire amount of the returned product (excluding shipping costs) will be credited to the coupon code for Cash on delivery orders. This coupon can be used for a future purchase within 6 months on Edgability.com. Refunds will only be open for PayU transactions, and not bank transfers.

Edgability reserves the right to cancel any order at sole discretion for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time. 

To avail Cash on Delivery service, customer has to choose the COD option. COD is applicable on a minimum sale value of Rs. 500 and maximum of Rs. 10,00 only.
You cannot open the box without making the payment at the time of delivery. 

Two offers cannot be clubbed together using the Promo Codes. Edgability reserves the right to cancel any promotional promo codes and the transactions in which they are used. 

INTERNATIONAL ORDERS (outside of India): 

We are really excited to offer shipping outside of India finally, and now deliver to USA (50 states mainland), Canada, UK, Australia & few EU countries. Our products will take 8-45 working days for delivery. This is to save customers the shipping costs and custom duties. Our product prices do not include the import duties. 

Courier services provided will have tracking details, which will be shared with you once your order is dispatched. We do not provide any option for expedited shipping. 

We're continuously striving to get your purchase to you fast, however, in some unforeseen circumstances it may take a bit longer, in which case, we'll notify you of this delay immediately. 

There is no Cash on Delivery option available outside of India, other payment methods offered on Edgability.com can be used, such as credit card payments or Paypal.me/Edgability for placing orders. Please use the CCAvenue for making card payments. Please connect with customer care chat or email to place order via paypal.

All sales are FINAL. Returns will only be accepted in the case of damage during transit. Photo images of the order delivered in its condition will need to be emailed to Edgability within 5 days of receiving the order. After which, cancellation or return won't be accepted. 

Please note that, currently, we do not offer free shipping on international returns. Customers are responsible for return shipping, duties, taxes and fees. Return details will be sent to you via email after photo images of the damage are subject to having met the requirements of being unused.

All items purchased from Edgability can be returned for a credit coupon within 5 days from the date of delivery. The entire amount of the returned product (excluding shipping costs) will be credited to the coupon code. This coupon can be used for a future purchase within 6 months on Edgability.com. Refunds will only be open for paypal transactions, and not bank transfers.

Edgability reserves the right to cancel any order without any explanation for doing so, and refund the exact amount to the customer. 

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